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The Art of Storytelling in Marketing: Small Business Edition.

An open book with the words “it’s story time”

Before diving in to storytelling as part of marketing, storytelling in general holds significant value in our lives. It entertains, educates, and connects us, enabling personal and societal growth. By embracing the power of storytelling, we can unlock the imagination, broaden horizons, and ultimately create a more empathetic and connected world.

What is storytelling?

Storytelling is the art of conveying a message or information through a narrative or story format. It involves using a combination of words, images, emotions, and actions to captivate an audience and convey a specific message or moral. Storytelling has been used for centuries as a means of passing down cultural beliefs, traditions, and knowledge. It is a powerful tool for communication and can be used in various contexts, such as marketing, education, and entertainment. Stories have the ability to engage emotions, create connections, and leave a lasting impact on the audience. By using storytelling techniques, individuals can effectively communicate complex ideas, inspire action, and create memorable experiences.


One of the key values of storytelling lies in its ability to engage and entertain. Whether it be through books, films, or oral traditions, stories have the power to transport us to different worlds, allowing us to escape reality and experience a range of emotions. 

The art of Storytelling in marketing.

The art of storytelling in marketing is an essential tool for small businesses to effectively connect with their target audience. By intertwining narratives with their products or services, small businesses can create a compelling brand story that resonates with customers on an emotional level.  Here’s some of what storytelling can do.

1. Humanise Your Brand.

Storytelling allows small businesses to engage with customers providing a relatable and authentic experience. By sharing the journey of their business, including the challenges faced and the values upheld, small businesses can build trust and establish a sense of loyalty among their audience. Emphasise personal anecdotes from your business journey to humanise your brand. Share stories about the people behind the scenes, their passion, and how it contributes to the unique identity of your small business.

2. Differentiate your brand.

Storytelling enables small businesses to differentiate themselves from their competitors. By telling stories that highlight their strengths, differences and showcases their expertise, small businesses can capture the attention of potential customers and stand out in a crowded market.  

3. Customer-Centric Narratives.

Extend your storytelling to include customer experiences as this provides small businesses with an opportunity to showcase the value they bring to their customers’ lives. By illustrating how their products or services can solve problems or enhance experiences, small businesses can effectively communicate the benefits they offer, ultimately driving customer engagement and sales. This not only adds credibility but also helps potential customers envision the value they could receive.

4. Foster Community and Belonging.

Storytelling allows small businesses to create a sense of community and belonging. By sharing customer success stories or featuring user-generated content, small businesses can foster a sense of connection and build a loyal customer base. Leverage interactive content like polls, quizzes, or behind-the-scenes videos to actively involve your audience. This not only enhances the storytelling experience but also encourages audience participation, making them feel more connected to your brand.

5. Share your business story as it evolves.

As your small business grows and evolves, let your audience be part of it sharing stories about the changes. This not only keeps your story relevant but also demonstrates adaptability and progress, fostering a sense of transparency and authenticity.

If you need help getting your story out there contact us! or even if you want us to tell you a story 😉 bits of ours is here.

two hands holding a book with the rawmarrow logo on it.